Your relationship with your outsourced logistics provider can sometimes be a bit like a marriage. It can grow stale, be in a bit of a rut, with each partner getting increasingly frustrated with the behaviour of the other. Bisham Consulting do not offer marriage guidance but we can act as a neutral party to examine issues and put business relationships on a constructive and value-adding basis.
Characteristics of the perfect relationship
- Aligned strategies.
- Open and honest interchange
- Shared objectives
- Excellent multi-level communication
What can go wrong?
Blame culture can stifle innovation and generate defensiveness which is not healthy when working together as a partnership. Often 3PLs have limited access to information which can restrict their ability to find opportunities for areas of improvement. Shippers often tend to keep the 3PL relationship at ‘arm’s length’ and there is not enough collaboration, transparency and trust. Lack of openness can generate mistrust.
Basis of our approach
Bisham can provide an independent view of the capability and development potential of existing operations. We can establish the cost and performance competitiveness of existing operations. Then create a development plan for improvement and innovation and help to build a constructive engagement framework.
Help to build back trust.
To discuss further contact us on 01628 487000 or email carentomkins@bishamconsulting.com
For further information on our 3PL Outsourcing services click here